WHAT IS YOU ORDER PROCESSING TIME?
Please allow 1–2 business days for your order to be processed.
Orders placed on Friday, Saturday, or Sunday will be processed and prepared for shipment no later than the following Monday or Tuesday.
DO YOU SHIP WITHIN THE UNITED STATES?
We currently ship across the United States using USPS services. Orders may be shipped via USPS Ground Advantage, Priority Mail, or Priority Mail Express depending on the shipping option selected at checkout, as well as the package size, weight, and destination.
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After processing, ESTIMATED (approximately) shipping times are:
GROUND ADVANTAGE
USPS Ground Advantage is USPS's most economical shipping service. After your package is accepted by USPS in Hawaiʻi, it travels through multiple USPS processing facilities before making its way to your local post office for final delivery. This service uses the standard USPS transportation network and is not prioritized over expedited mail.
Because packages are traveling from Hawaiʻi to the mainland, transportation may occur by both air and ground depending on USPS logistics and routing.
Estimated Delivery
Hawaiʻi → Mainland U.S.: 5–10+ Business Days
Best For
- Budget-friendly shipping
- Orders that are not time-sensitive
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PRIORITY
Priority Mail receives higher priority within the USPS network than Ground Advantage. Once USPS receives your package in Hawaiʻi, it is prioritized for transportation and sorting, helping it move through processing facilities more quickly before arriving at your local post office.
Although USPS markets Priority Mail as a 1–3 business day service in many parts of the U.S., shipments originating from Hawaiʻi often require additional transit time due to geographic distance and transportation schedules.
Estimated Delivery
Hawaiʻi → Mainland U.S.: 3–7 Business Days
Best For
- Faster delivery
- Gifts or special occasions
- Customers who want expedited shipping without choosing Express
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PRIORITY EXPRESS
Priority Mail Express is USPS's fastest available shipping service. Packages receive the highest level of priority throughout the USPS network and are transported using the quickest available routes whenever possible. Once accepted in Hawaiʻi, your shipment moves through expedited processing facilities before being delivered to your local USPS office.
While this is the fastest USPS option, delivery times can still be affected by weather, transportation availability, and destination location.
Estimated Delivery
Hawaiʻi → Mainland U.S.: 1–3 Business Days*
*Delivery estimates are provided by USPS and may vary depending on destination and operational conditions.
Best For
- Time-sensitive orders
- Last-minute gifts
- Customers needing the quickest USPS servicE
*Please note that shipping timelines begin once orders have been processed and fulfilled. Delivery times are estimates provided by USPS and are not guaranteed. Delays may occur during holidays, severe weather, or high-volume shipping periods.
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
DO YOU OFFER OVERNIGHT SHIPPING?
Express and overnight delivery cannot be guaranteed for orders placed on Fridays or Saturdays.
For urgent order needs, please contact our team at info@missingpolynesia.com and we will do our best to assist.
What Shipping Methods Do You Offer?
We currently offer multiple USPS shipping options within the United States to best fit your delivery needs. Shipping rates and available methods are calculated at checkout based on your order size, weight, and destination.
USPS Ground Advantage
Our standard shipping option, best for everyday deliveries and cost-effective shipping.
Estimated Delivery: 2–5 business days after processing and fulfillment.
USPS Priority Mail
A faster shipping option for customers needing quicker delivery.
Estimated Delivery: 1–3 business days after processing and fulfillment.
USPS Priority Mail Express
Our fastest available domestic shipping option for rush or time-sensitive orders.
Estimated Delivery: 1–2 business days after processing and fulfillment.
Processing & Shipping Information
Please note that shipping timelines begin after your order has been processed and fulfilled. Processing times may vary during collection launches, promotions, holidays, restocks, or high-volume periods.
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Delivery estimates are provided by USPS and are not guaranteed. Delays caused by weather, holidays, or carrier issues may occasionally occur.
WHEN WILL I RECEIVE TRACKING INFORMATION?
Tracking information will be sent to the email address used at checkou once your order has been processed and shipped.
WHAT SHOULD I DO IF MY PACKAGE IS DELAYED OR LOST?
If your shipment is delayed, misdelivered, or lost in transit, please contact USPS directly with your tracking number.You may also reach out to us atinfo@missingpolynesia.com, and we will assist in guiding you through next steps.
DO YOU SHIP INTERNATIONALLY?
Yes. Missing Polynesia ships internationally to select countries.
International orders are shipped via USPS International Mail or the most reliable carrier available for your region.
Delivery times vary by destination and may range from 7–21 business days, not including customs processing.
Customs fees, duties, and taxes are not included in the shipping cost and are the customer’s responsibility.
